Top 7 Myths About Water Softeners and Whole House Filters

When it comes to improving water quality at home, there's a lot of misinformation out there. Many homeowners are confused about the differences between water softeners and whole house filters—or even whether they need them at all. At One Water Systems, we hear these questions every day, so we’re here to bust some of the most common myths.

Let’s set the record straight. Here are the top 7 myths about water softeners and whole house filtration systems—debunked.

Myth 1: “Soft water tastes salty.”

Reality: This is a common misunderstanding. Water softeners that use salt don’t actually add salt to your water. Instead, they use a process called ion exchange to replace hardness minerals (like calcium and magnesium) with sodium ions. The amount of sodium added is minimal—far less than what’s in most foods or drinks.

And if you use a salt-free system, like what One Water Systems offers, there's no added sodium at all.

Myth 2: “I only need a filter for drinking water.”

Reality: Sure, drinking water quality is important—but what about the water you bathe in, cook with, or wash your clothes and dishes with?

Whole house filtration systems treat all the water entering your home, helping to:

  • Reduce chlorine and contaminants in shower water

  • Extend the life of appliances

  • Prevent scale buildup in plumbing

Filtered water benefits your entire lifestyle—not just what goes in your glass.

Myth 3: “Water softeners and filters are the same thing.”

Reality: They serve different purposes.

  • Water softeners remove hard minerals that cause scale buildup.

  • Water filters remove contaminants like chlorine, sediment, VOCs, and even some heavy metals.

One Water Systems combines softening and filtration in one solution—offering the best of both worlds without the maintenance hassle.

Myth 4: “I don’t need a water filter if I have city water.”

Reality: Municipal water is treated for bacteria, but it’s far from pure. Tap water can still contain:

  • Chlorine

  • Chloramines

  • Pesticides

  • Industrial chemicals

  • Lead (from old pipes)

A whole house filtration system gives you control over what’s in your water—not just what the city provides.

Myth 5: “These systems waste a lot of water.”

Reality: Traditional salt-based softeners do use water during regeneration, but newer technologies are much more efficient. Even better, salt-free systems like ours are designed to be eco-friendly and waste-free.

At One Water Systems, our systems are engineered for zero water waste and no ongoing salt use, making them ideal for drought-prone areas like California.

Myth 6: “Filtered water doesn’t help with skin or hair.”

Reality: Hard water and chlorine can leave your skin feeling dry and your hair dull or brittle. Filtered and softened water helps maintain your skin’s natural oils and reduces irritation—especially for those with eczema or sensitive skin.

Many of our customers notice softer skin and shinier hair within days of installation.

Myth 7: “Maintenance is a hassle and too expensive.”

Reality: Some systems require regular salt refills or filter changes—but not all.

At One Water Systems, we specialize in low-maintenance, salt-free solutions that work efficiently with little to no upkeep. No filter cartridges to change monthly. No bags of salt to haul. Just clean, high-quality water—year after year.

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